MP3 files won’t load

[kmspecialties]

Been using the same files the last 6 months, went to select another tune and it won't load. Took out jump drive same thing say drive is connected but when you hit user to load all files the green flashes for 2 seconds then goes blank HELP
Bob

[Toril S]

Try another USB drive.

[zionip]

It is either you have a bad USB flash drive, or a bad USB port.

Since Genos has 3 USB slots, you can reboot Genos, and insert your current USB flash drive into any of the two remaining USB slots and try.  If Genos still has problems reading your USB flash drive with both of its remaining USB ports, then your USB flash drive is at fault and have to be replaced by a good one.

If you have a known good USB flash drive that works on all other equipment like PC, Mac, or other keyboards, then your Genos might have a problem.  Then you need to contact Yamaha customer support.  This possibility is low though.

Thanks,
Paul

[EileenL]

If your MP3 files are on a USB device why are you pressing user.

[kmspecialties]

Hi Eileen
To select mp3s other than user where do I select them from
Bob

[EileenL]

Press Button "A" on screen as if you were loading an Audio File. Then tab to the USER or USB where you have them on and select your MP3 file. Just press and load one and then press play. That's it.
You must press Button A first and make sure it is set to Audio.