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First thing Update a new Genos!

Started by frankmusik, January 05, 2018, 11:33:43 PM

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frankmusik

Dear new genos buyers.

I thought it is regular nowadays to update a device after unpacking....

But this week I got a customer NOT doing this and did his Registrations on 1.02 ...
Bringing problems for usage in future.

Please always update to actually firmware.

Greetings from Germany
Frank
Genos and Tyros /PSR Support in Germany - Europe with more than
280 keyboardscouts helping in D-AT-CH-NL at your home!
Monday 18:30 (6:30 pm german time) Live tips on youtube https://www.youtube.com/channel/UCBxOTmwqvDGu5QavFWeaQfQ

vanray

tell me frank
will the next firmware FIX the Faulty Master compressor ?
you do know it doesn t work ?

EileenL

Hi Frank,
  This I think is where a lot of dealers fall short by not informing there customers what to do after purchase.
Eileen

Bud2

My dealer always does any updates when he delivers after unpacking and setting the keyboard up, he never does the update before delivery so the customer can see the unit is brand new and has never been opened.
Bill

frankmusik

Quote from: vanray on January 06, 2018, 04:00:58 AM
tell me frank
will the next firmware FIX the Faulty Master compressor ?
you do know it doesn t work ?
I don't know if all things are fixed in the next fw,,, there will be more to come :-)
But yamaha was forced to deliver earlier as they want.. also by me ...

Quote from: EileenL on January 06, 2018, 07:26:41 AM
Hi Frank,
  This I think is where a lot of dealers fall short by not informing there customers what to do after purchase.
100%
Quote from: Bud2 on January 06, 2018, 12:28:58 PM
My dealer always does any updates when he delivers after unpacking and setting the keyboard up, he never does the update before delivery so the customer can see the unit is brand new and has never been opened.
Bill
So I do every day :-) but a lot order boxes with something inside ... no instruments playing in the shop when buying them
Frank


Genos and Tyros /PSR Support in Germany - Europe with more than
280 keyboardscouts helping in D-AT-CH-NL at your home!
Monday 18:30 (6:30 pm german time) Live tips on youtube https://www.youtube.com/channel/UCBxOTmwqvDGu5QavFWeaQfQ