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Messenges do not work properly

Started by Toril S, May 11, 2020, 04:32:47 PM

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Toril S

Hello :)
I am not able to reply to a message, I get an error message that the to-recipient cannot be found. This happens with all messages.
Toril S

Genos, Tyros 5, PSR S975, PSR 2100
and PSR-47.
Former keyboards: PSR-S970.

https://www.youtube.com/channel/UCLVwWdb36Yd3LMBjAnm6pTQ?view_as=subscriber



Toril's PSR Performer Page

tomtomsf

Hi Toril,

I just tried sending you 2 PM's. I think you may be correct. It's not working.

Tom G.
Tyros 4

Toril S

Thanks for testing. I get messages, but cannot reply.
Toril S

Genos, Tyros 5, PSR S975, PSR 2100
and PSR-47.
Former keyboards: PSR-S970.

https://www.youtube.com/channel/UCLVwWdb36Yd3LMBjAnm6pTQ?view_as=subscriber



Toril's PSR Performer Page

Roger Brenizer

I've recently experienced something similar with another member.  I didn't receive the first message he sent me, but then I received the next two messages he sent.  I was able to reply to both of his messages and he was then able to respond to me.  It hasn't happened since then, which was about two days ago.

I will look into this anomaly.  If this continues to happen, Toril and Tom, please keep me apprised.
"Music Is My Life"
My best regards,
Roger

Got questions about the PSR Tutorial Forum? Reach out to us!

Toril S

Toril S

Genos, Tyros 5, PSR S975, PSR 2100
and PSR-47.
Former keyboards: PSR-S970.

https://www.youtube.com/channel/UCLVwWdb36Yd3LMBjAnm6pTQ?view_as=subscriber



Toril's PSR Performer Page

Toril S

The problem is still there. When I try to reply to someones message, I get an error saying the recipient cannot be found.
Toril S

Genos, Tyros 5, PSR S975, PSR 2100
and PSR-47.
Former keyboards: PSR-S970.

https://www.youtube.com/channel/UCLVwWdb36Yd3LMBjAnm6pTQ?view_as=subscriber



Toril's PSR Performer Page

tomtomsf

I cannot tell if I able able to reply to a PM because I don't have any PM's to reply to. 
:(
Tom G.
Tyros 4

Roger Brenizer

Hi tom,

I just sent you a private message.  Please try to reply to me.
"Music Is My Life"
My best regards,
Roger

Got questions about the PSR Tutorial Forum? Reach out to us!

tomtomsf

Thanks. I did get the PM's and seemed to be able to reply without any problems.

I guess it's poor Toril who is having the problem alone?
:(
Tom G.
Tyros 4

Roger Brenizer

I received your PM, so thank you for your help, Tom.  :)

I replied to your PM and explained that Toril is having issues with Firefox.  I will continue to help Toril, but I will do so via email exchanges and not in the open forum.
"Music Is My Life"
My best regards,
Roger

Got questions about the PSR Tutorial Forum? Reach out to us!

Roger Brenizer

This issue has been resolved and wasn't related to forum functionality.  Toril's problem was related to the Firefox browser.

I'm locking this topic.
"Music Is My Life"
My best regards,
Roger

Got questions about the PSR Tutorial Forum? Reach out to us!