After install YEM 2.10, ASIO4ALL drivers aren't working anymore

[danand]

A subject day, I install  YEM 2.10 in order to support my new G2 and from this moment ASIO4ALL drivers just doesn't work with YEM.
Everything was working just fine with previous install (2.6)
ASIO4ALL drivers works perfectly with every other software on the computer (Cubase, Kontakt etc. etc.) the only application unable to use ASIO4ALL drivers is YEM 2.10
Although the "ASIO4ALL v2" option is available under the "Audio output" drop-down menu, selection this option doesn't produce any sound and the interface of ASIO4AL is not available.
The only working "Audio output" is using the sound card of my system but with HUGE latency, making working with YEM 2.10 impossible...
I uninstall and install again many times YEM and ASIO4ALL drivers without success.

Any ideas?
Is this the "new improved version" witch doesn't support ASIO4ALL anymore or is  only my setup?


Edit: Corrected typo in topic title by overover

[RayClem]

Go to the Yamaha website for your region and download the specific Yamaha midi usb driver for your keyboard.  Since it is designed specifically for the keyboard, it should work better than any generic driver.

[overover]

Hi Danand,

I recommend installing the "Yamaha Steinberg USB Driver" (at least V2.1.6, better the current version 2.1.7) and selecting it in YEM as the Audio Output device ("Yamaha Steinberg USB ASIO"). The audio playback then takes place directly via the Genos2 connected via USB. The playback volume can be adjusted on the Genos2 in the Mixer display (Panel tab > Panel 2 > USB).
>>> https://uk.yamaha.com/en/support/updates/yamaha_steinberg_usb_driver_for_win.html

By the way, this driver also contains the USB-MIDI driver functionality for the Genos2.


Best regards,
Chris

[danand]

>> download the specific Yamaha midi usb driver for your keyboard

I don't think that this is a solution. I don't need to connect Genos or any other keyboard via MIDI to my computer. I just want an audio driver without latency.
Everything working just fine until the update of the "new and improved" version 2.10

>> The audio playback then takes place directly via the Genos2 connected via USB

I do not want Genos to work as audio interface. I want ASIO4ALL drivers to play this role. This works perfect until the update. The computer I create my sounds is not connected with Genos and this is not what I want (move Genos to different studio in order to connected it with the computer in order to have a 5000 USD audio interface !!!!)

ASIO4ALL works just fine for more than 5 years in this computer and still works perfect with ANY other application (Cubase, Kontakt, Melas Montage/ModX editor etc.) EXCEPT the "new and improved" YEM 2.10 version

I just want to know if other users have the same problem or is just me?

[danand]

No One
Everything is fine for ALL of you
No one can answer ?

[overover]

Hi Danand,

Are you using the ASIO4ALL driver with an external audio interface (which one?) or with the computer's internal sound card?


Best regards,
Chris

[danand]

I was able to use ASIO4ALL without any problem until the 2.10 update.
I was able to use ALL my audio interfaces:
Behringer umc202hd, Apollo Twin MKII Duo Heritage also the Audio Interface drivers from various keyboards like Montage, ModX, Roland Jupiter X etc.

Every audio interface was working perfectly using ASIO4ALL until YEM 2.10 update
All the above audio interfaces still works perfectly with every other software using ASIO4ALL drivers (Cubase, Kontakt, Melas Montage Editor etc. etc.)

The only software unable to use ASIO4ALL drivers is the "new. update and improved" YEM 2.10

The only audio output working with YEM 2.10 is the basic motherboard sound card, but this produce huuuuuge latency make working with YEM a real nightmare....

[overover]

Thanks for your detailed feedback, Danand!

I don't normally use ASIO4ALL, but I had version 2.13 installed on my PC. Yesterday I updated ASIO4ALL to the current version 2.15. I ran the setup with administrator rights to be on the safe side.

Unfortunately, it is as you say: In YEM 2.10.0 you can select the entry "ASIO4ALL v2 [ASIO]" as the Audio Uutput, but it doesn't work, i.e. the icon in the Windows 10 taskbar with which you can open the ASIO4ALL Control Panel for the active audio application does not appear. I even reinstalled YEM and then ran it with administrator rights. This did not solve the problem either.

So it is definitely a bug in YEM 2.10. I recommend that you contact Yamaha Support directly about this.


Best regards,
Chris

[RayClem]

YEM should be using WiFi to transfer expansion packs from your computer to your Genos2. I am not sure why that should be affecting your MIDI drivers.

[overover]

YEM should be using WiFi to transfer expansion packs from your computer to your Genos2. I am not sure why that should be affecting your MIDI drivers.

Hi Ray,

Danand is talking about AUDIO drivers (not MIDI), specifically the "ASIO4ALL" driver, which can be used for different audio interfaces to achieve a very short latency, i.e. extremely low delay, in order to play sounds/samples in real time.

If you create your own packs in YEM, i.e. map samples to the individual keys and velocity ranges, you can hear the sounds by clicking on the virtual keyboard in YEM or by playing them via an external keyboard connected to the computer via MIDI/USB-MIDI. When listening via the computer's internal sound card, there is usually a fairly high latency, so you cannot play in real time. So you use an external audio interface to which the speakers are connected. And that is exactly why Danand uses the aforementioned "ASIO4ALL" ASIO audio driver, which unfortunately does not work with the current YEM version 2.10.0 due to a bug.

I don't think we will get any further on this in the forum. The best thing would be for Danand to contact Yamaha Support directly regarding this issue, as suggested.


Best regards,
Chris

[danand]

I don't normally use ASIO4ALL, but I had version 2.13 installed on my PC. Yesterday I updated ASIO4ALL to the current version 2.15. I ran the setup with administrator rights to be on the safe side.

Unfortunately, it is as you say: In YEM 2.10.0 you can select the entry "ASIO4ALL v2 [ASIO]" as the Audio Uutput, but it doesn't work, i.e. the icon in the Windows 10 taskbar with which you can open the ASIO4ALL Control Panel for the active audio application does not appear. I even reinstalled YEM and then ran it with administrator rights. This did not solve the problem either.

So it is definitely a bug in YEM 2.10. I recommend that you contact Yamaha Support directly about this.

Thank you Chris for your answer and for the time you invest to investigate this issue.
I have already send more than 10 messages to Yamaha asking if this problem exist and THE DON'T EVEN ANSWER !!!!!!
10 messages - NO ANSWER AT ALL !!!!!!
Of course the only I ask was a confirmation that AISO4ALL doesn't work with the "new and improved" version, NOT A FIX. They are SO DISRESPECTFUL, who don't invest a few second to send a simple line message!
It is really a HUGE SAME.

Anyway, a small turnaround for anyone who need AISO4ALL is to keep an older installation (in my case I still use 2.06, in order to create my own voices) and then export the material as .ppf pack, import it to the "new and improved" 2.10 version (which is the only supporting me G2) and export an installation file for my G2 via YEM 2.10
It is a HUGE SAME that we have to use turnarounds for a 5000 USD keyboard, but at this moment is the only turnaround I found working...

If someone has a better solution, I will appreciate a suggestion.

Thanks

[RayClem]

Hi Ray,

Danand is talking about AUDIO drivers (not MIDI), specifically the "ASIO4ALL" driver, which can be used for different audio interfaces to achieve a very short latency, i.e. extremely low delay, in order to play sounds/samples in real time.


Best regards,
Chris

Thanks Chris. I do realize that ASIO4ALL is an audio driver, I just had a "senior moment".  I have both Focusrite and PreSonus audio interfaces with both audio and midi inputs. I have always used the proprietary drivers rather than ASIO4ALL. I use the proprietary Steinberg driver for my Genos2.

Maybe Yamaha can figure out the conflict with ASIO4ALL. Since ASIO was developed by Steinberg, hopefuly, they can figure it out. However,Yamaha has so many silos, it is difficult to know if they are talking with each other.

[danand]

I post a screen - soot of the available "audio outputs" of my YEM installation setup.



I noticed that the "Yamaha Steinberg Audio Drive" (I install this driver for my Montage and my ModX) but also the Roland JUPITER X audio drive actually are "ASIO" drivers !!!!
(that's why no one of the above audio drivers doesn't work with the "new and improved" 2.10 YEM version)

Can someone please upload a screen shoot of the "proprietary Steinberg driver for Genos2" option?
Is this option include also the [ASIO] word in the end?
As you can see in my screen shoot the "Yamaha Steinberg Audio Drive" for Montage & ModX has the [ASIO] word.
Has the "proprietary Steinberg driver for Genos2" the same  [ASIO] word in the end?
Can someone please confirm or even better provide a screen shoot ?

[overover]

Hi Danand,

Yes, the "Yamaha Steinberg USB Driver" for the Genos2's internal USB audio interface is also an ASIO driver and is displayed exactly as in your screenshot.

I have installed the current version 2.1.7 of the Yamaha Steinberg USB Driver. (Genos2 requires at least V2.1.6.) I recommend that you also install V2.1.7. (This version also works with Montage and MODX, of course.) See also the attached screenshot.
>>> https://uk.yamaha.com/en/support/updates/yamaha_steinberg_usb_driver_for_win.html

Now the strange thing: The Yamaha Steinberg USB Driver (ASIO) does NOT work with the YEM either! If "Yamaha Steinberg USB ASIO [ASIO]" is selected, the sound output should be via the Genos2 if it is connected via USB. The input volume can be controlled in the mixer display (Panel 2 page > USB). Obviously NO ASIO audio driver works with YEM V2.10! Yamaha should fix this bug as soon as possible (so that ASIO drivers can be used with the YEM again).

What works is the sound output via the Genos2 if you select the audio output "Line (Digital Keyboard)" in the YEM. But this is NOT an ASIO driver and therefore useless when it comes to playing voices in the YEM in real time.

By the way, the "Yamaha Steinberg USB Driver" also contains the functionality of the "Yamaha USB-MIDI Driver" (V3.1.4). (The latter can no longer be installed for the Genos2 using the supplied "Setup.exe" because the corresponding .inf file for Genos2 is missing. Therefore, when attempting to install the Yamaha USB-MIDI Driver separately, Genos2 is not recognized as a compatible MIDI device and the installation is aborted. I have nevertheless found a way to manually install the USB-MIDI Driver for Genos2. This means that on older Windows computers (e.g. Windows XP/7/8.1) you can use Genos2 via USB-MIDI as usual with Genos1 and Tyros/PSR-S/SX models. (The Yamaha Steinberg USB Driver only supports Windows 10/11 64bit.)


Best regards,
Chris

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[danand]

Thank you Chris for your answer and the time you invest to inspect the issue.
It looks that you are the only one in this forum interested in this issue!
I really can't understand how other users and forum members create new sounds for G2 using YEM !!!
No one seems to use this function....

I also confirm that the "Line" drive give me a signal on the "meter" onscreen but actually no sound...
(when I use the "steinberg driver" with Montage)

After many messages to Yamaha "support", yesterday I receive an answer, to inform me that "the Specialist assisting you is out of the office"....
No confirmation of the problem and of course NO SOLUTION...
Just the information that  "the Specialist assisting you is out of the office"....

[danand]

Today I receive an "answer" from support "Specialist" responsible for YEM 2.10
They just ensure me the EVERYTHING WORK JUST FINE on their side ans NO REASON TO FIX ANYTHING!!!

SAME on you Yamaha (once again)

[JohnS (Ugawoga)]

Hi
It all depends how long that you have had your sound devices.
I still use a Focusrite 6i6 first gen and Focusrite always put out drivers for it. Great company and quality units.
Get a decent external box like a Focusrite and you will have no problem. £170- £250.
If my 6i6 plays up , i will have no hesitation to purchase a 4th gen.
I have had the 6i6  over seven years and that is not bad for £179.
When things get old after 5 years it is a no brainer to get a new one.
It is the same with computers, 5-8 years and more if you are lucky.
Also software goes out of date pretty quickly these days and get you on payed upgrades.
Personally i think that you get what you pay for as i remember the emu sound box that coughed and spluttered.
Even Eileen says you cannot take it with you.

All the best
John

[danand]

Hi
It all depends how long that you have had your sound devices.
I still use a Focusrite 6i6 first gen and Focusrite always put out drivers for it. Great company and quality units.
Get a decent external box like a Focusrite and you will have no problem. £170- £250.
If my 6i6 plays up , i will have no hesitation to purchase a 4th gen.
I have had the 6i6  over seven years and that is not bad for £179.
When things get old after 5 years it is a no brainer to get a new one.
It is the same with computers, 5-8 years and more if you are lucky.
Also software goes out of date pretty quickly these days and get you on payed upgrades.
Personally i think that you get what you pay for as i remember the emu sound box that coughed and spluttered.
Even Eileen says you cannot take it with you.

All the best
John

Sorry... I can't understand what this answer has to do with the original threat...
Can you please elaborate what 5 or 8 years has to do with the fact that ASIO drivers on YEM 2.10 don't work as expected?
Please elaborate....