Search problem ....please helpppp!!!! from the Netherlands....

Flupke · March 01, 2021, 07:15:33 AM

Hello everyone, I have a problem with the search function on the psr sx 900. The keyboard was once used as a demonstration model and it has a USB stick belonging to someone else. If I now want to search for something, for example a style or a registration, the keyboard always goes to the usb 1 input where the previous stick was in. and sees that files do not exist. How can I clear this memory. I have already gone back to factory settings. Have also formatted memory but it keeps going when I want to search for the USB that doesn't exist .... helpppp!!!! can I delete this (cash memory?)

EileenL · March 01, 2021, 09:12:45 AM

If the keyboard goes to USB1 then just tab to USER and press search. It will then search for internal styles.

Fred Smith · March 01, 2021, 09:45:45 AM

Quote from: Flupke on March 01, 2021, 07:15:33 AM
Hello everyone, I have a problem with the search function on the psr sx 900. The keyboard was once used as a demonstration model and it has a USB stick belonging to someone else. If I now want to search for something, for example a style or a registration, the keyboard always goes to the usb 1 input where the previous stick was in. and sees that files do not exist. How can I clear this memory. I have already gone back to factory settings. Have also formatted memory but it keeps going when I want to search for the USB that doesn't exist .... helpppp!!!! can I delete this (cash memory?)

Your keyboard is using its index to report search results, which needs to be updated. Normally the index is updated in the background, but big updates need time.

Turn your keyboard on, insert your USB stick, and leave it alone for 30 minutes. That should give it enough time to update.

Cheers,
Fred

Flupke · March 02, 2021, 01:11:20 AM

@ Eileen that doesn't work ...

@ Fred I am now at work but as soon as I get home I will try this .... Keyboard is on every day but never at rest I will try this and let you know.

Toril S · March 02, 2021, 03:40:41 AM

I had the same issue. Keyboard needs time to index. We have too many styles😀😀

ton37 · March 02, 2021, 06:08:47 AM

Quote from: Toril S on March 02, 2021, 03:40:41 AM
I had the same ssue. Keyboard needs time to index. We have too many styles😀😀

Mmm.. too many styles is more a human isue, this is more a 'technical problem': the OS (file-handling) of the Genos/SX or whatever model is soooo slow and sooo outdated.

Flupke · March 03, 2021, 01:20:13 AM

Quote from: Fred Smith on March 01, 2021, 09:45:45 AM
Your keyboard is using its index to report search results, which needs to be updated. Normally the index is updated in the background, but big updates need time.

Turn your keyboard on, insert your USB stick, and leave it alone for 30 minutes. That should give it enough time to update.

Cheers,
Fred

Hi Fred,

this also doesn't work .... has been on all day and nicely indicated ... updating information for searching conaints and then says after 30 minutes Search index was last updated 30 minutes ago ... and if I then search function use, he will search again for usb from previous owners.

EileenL · March 03, 2021, 07:28:33 AM

Well I am at a dead loss with this one. If you have no USB sticks in the keyboard it can only search for what is in the keyboard and your user section and show these results surely.

Fred Smith · March 03, 2021, 07:52:51 AM

Quote from: Flupke on March 03, 2021, 01:20:13 AM
this also doesn't work .... has been on all day and nicely indicated ... updating information for searching conaints and then says after 30 minutes Search index was last updated 30 minutes ago ... and if I then search function use, he will search again for usb from previous owners.

"he" will search?

Do you have a USB stick inserted? If not, do so. If you have, then try a reset.

Cheers,
Fred

ckobu · March 03, 2021, 08:00:15 AM

Hi Flupke,

as far as i know, the search is done automatically only on the currently connected USB sticks. I am almost certain that there is no so-called temporary memory (cache) that remains after turning off the keyboard. After entering the desired expression, the results of what is in the factory settings are displayed the fastest, followed by the results from USB.

Your problem may be occurring because the previous user entered tags associated with their USB stick. Make sure they exist and simply delete them. You don't need them anymore, and maybe that solves your problem.
Watch the video in this section.

https://youtu.be/-bipCNkMj98?t=441

Flupke · March 04, 2021, 02:44:30 AM

Quote from: ckobu on March 03, 2021, 08:00:15 AM
Hi Flupke,

as far as i know, the search is done automatically only on the currently connected USB sticks. I am almost certain that there is no so-called temporary memory (cache) that remains after turning off the keyboard. After entering the desired expression, the results of what is in the factory settings are displayed the fastest, followed by the results from USB.

Your problem may be occurring because the previous user entered tags associated with their USB stick. Make sure they exist and simply delete them. You don't need them anymore, and maybe that solves your problem.
Watch the video in this section.

https://youtu.be/-bipCNkMj98?t=441

Hello Ckobu,

thanks for thinking along

have already reset it to factory settings that didn't help either. There is no Tag from the previous owner.

PS En ik kijk al jou tips op Youtube deze zijn een perfecte uitleg en hulp...

Flupke

Flupke · March 04, 2021, 02:48:08 AM

Quote from: Fred Smith on March 03, 2021, 07:52:51 AM
"he" will search?

Do you have a USB stick inserted? If not, do so. If you have, then try a reset.

Cheers,
Fred

Hi Fred,

you can also see him searching and find everything but it is not on my usb stick if you look closely and select something you see that he wants to go to a UBS stick from the previous owner ...

Flupke

overover · March 04, 2021, 04:58:20 AM

Quote from: Flupke on March 04, 2021, 02:44:30 AM... have already reset it to factory settings that didn't help either. There is no Tag from the previous owner. ...

Hi Flupke,

there is another Factory Set method (including a complete re-formatting of all internal Flash Memory areas).

Yamaha does not want this method to be posted publicly on the internet. However, you are welcome to contact me via PM (Personal Message), then I will send you the relevant information.

Best regards,
Chris

EileenL · March 04, 2021, 12:45:55 PM

That's a pretty drastic way to go unless you have every single thing you have done on your keyboard saved.

EileenL · March 06, 2021, 10:54:52 AM

Has this problem been solved. Would be nice to know.

alka · March 08, 2021, 01:19:19 AM

Quote from: EileenL on March 06, 2021, 10:54:52 AM
Has this problem been solved. Would be nice to know.

Factory reset(another way) did not solve the problem, Yamaha support is also silent

, I wrote about this problem to support@yamaha.com, but I got an answer how delete files or folder

johan · March 08, 2021, 03:42:06 AM

Are you already on the latest firmware? Even if yes, you could try to reinstall the firmware. I had this issue once with my SX700 but it disappeared after a while so strange that you still have the issue. Also make sure not to insert the usb stick during the time that the keyboard is starting up.

alka · March 08, 2021, 04:24:47 AM

Quote from: johan on March 08, 2021, 03:42:06 AM
Are you already on the latest firmware? Even if yes, you could try to reinstall the firmware. I had this issue once with my SX700 but it disappeared after a while so strange that you still have the issue. Also make sure not to insert the usb stick during the time that the keyboard is starting up.

Firmware is 1.05, I create style Test123.sty on empty, formated usb stick. Tap "Search" "Test123" and find style "Test123" on USB1. Delete style "Test123" for usb stick, again tape search "Test123" and search function show "Test123", but then I select this, wrote "File not found". I tape search "Rock" and found styles with contains "Rock" from non exiting "Expansion"

Flupke · March 08, 2021, 04:54:42 AM

Quote from: alka on March 08, 2021, 04:24:47 AM
Firmware is 1.05, I create style Test123.sty on empty, formated usb stick. Tap "Search" "Test123" and find style "Test123" on USB1. Delete style "Test123" for usb stick, again tape search "Test123" and search function show "Test123", but then I select this, wrote "File not found". I tape search "Rock" and found styles with contains "Rock" from non exiting "Expansion"

Hello Alka, you have the same problem as me???

Flupke

alka · March 08, 2021, 05:11:28 AM

Quote from: Flupke on March 08, 2021, 04:54:42 AM
Hello Alka, you have the same problem as me???

Flupke

Yes, the search function has a problem

Flupke · March 08, 2021, 07:27:02 AM

Quote from: alka on March 08, 2021, 05:11:28 AM
Yes, the search function has a problem

If you have a solution, I am recommended ...

Flupke

alka · March 08, 2021, 07:49:54 AM

Quote from: Flupke on March 08, 2021, 07:27:02 AM
If you have a solution, I am recommended ...

Flupke

No, i not have soulution

overover · March 08, 2021, 11:01:59 AM

Hi alka,
hi Flupke,

are you sure that you have performed the "Factory Set" routine from the SX Test Program properly (as stated in the information I gave you via PM)?

Was "Force Format Mode" actually displayed in the LCD after the first restart, and did this mode then run completely?

To the best of my knowledge, if "Factory Set", including "Force Format Mode", is performed properly, then EVERYTHING will be erased and EVERYTHING will be reset to the factory settings. I can't imagine that there could still be an old search index on the device.

Maybe you just repeat the Factory Set procedure again (exactly according to the instructions in the relevant PDF). You may have overlooked something important and therefore NOT all memory areas of the SX were deleted / reset.

Best regards,
Chris

alka · March 08, 2021, 11:23:40 AM

Quote from: overover on March 08, 2021, 11:01:59 AM
Hi alka,
hi Flupke,

are you sure that you have performed the "Factory Set" routine from the SX Test Program properly (as stated in the information I gave you via PM)?

Was "Force Format Mode" actually displayed in the LCD after the first restart, and did this mode then run completely?

To the best of my knowledge, if "Factory Set", including "Force Format Mode", is performed properly, then EVERYTHING will be erased and EVERYTHING will be reset to the factory settings. I can't imagine that there could still be an old search index on the device.

Maybe you just repeat the Factory Set procedure again (exactly according to the instructions in the relevant PDF). You may have overlooked something important and therefore NOT all memory areas of the SX were deleted / reset.

Best regards,
Chris

From "Test" mode "Force Format Mode" complete(few times), rewrite firmware v1.05, but the problem is not gone. On PSR S970 "Factory reset" format all areas, Expansion and User. ON SX900 "Fаctory set" not erase Expansion area, (although the instruction about "The Factory set" writes "Initializes ROM backup data, etc. including USER drive data, and restores it to the factory shipping state")

EileenL · March 08, 2021, 06:01:18 PM

A factory reset will not delete anything from Expansion memory. The PSR 970 acted the same. Try loading in a pack from your YEM This formats the expansion drive before loading the new pack.
Expansion styles have not been mentioned before only styles on a USB stick.

alka · March 09, 2021, 04:28:57 AM

Quote from: EileenL on March 08, 2021, 06:01:18 PM
A factory reset will not delete anything from Expansion memory. The PSR 970 acted the same.

S970 Reference manual page 132:
FILES & FOLDERS
Deletes all files and folders including the Expansion folder stored in the USER tab display.

EileenL · March 09, 2021, 10:37:46 AM

May delete the folder but it dose not delete content of flash memory.

Flupke · March 10, 2021, 12:48:19 AM

Nothing works to empty the cash memory ... it drives me crazy ....

Flupke....

ton37 · March 10, 2021, 02:39:11 AM

Feel sorry that you still have this problem, it is just a great keyboard on which you only should have joy playing on and not irritation. Maybe bring your sx900 to a/your (Yamaha)dealer/-vendour is now the way to go?? Mostly there is a garantee for 2 years on the hardware?

alka · March 10, 2021, 03:59:48 AM

I get answer from support@yamaha.com:
"...Our search function, particularly in our latest update for your instrument normally works without problems."