Genos V2.0 the 15th November 2019

[Fred Smith]

I am still not able to download  updates on my Genos as I've mentioned before on the forum.  I now have to rely on Yamaha UK sending me  updates they've downloaded on their  usb's. They have refused to check my keyboard to see what the problem is and I'm not happy about that but it's the best I could achieve. I will  try to install V2 but I don't hold out much hope as it wasn't possible with the previous upgrades.

I don't understand. You can update your keyboard when you have bc s proper USB, right?

If so, the keyboard is not the problem, your downloading is the problem. What steps do you take to download and create a correct USB stick?

Cheers,
Fred

[overover]

I am still not able to download  updates on my Genos as I've mentioned before on the forum.  I now have to rely on Yamaha UK sending me  updates they've downloaded on their  usb's. They have refused to check my keyboard to see what the problem is and I'm not happy about that but it's the best I could achieve. I will  try to install V2 but I don't hold out much hope as it wasn't possible with the previous upgrades.

Hi Alfred,

in some (very rare) cases updates can not be installed on the Genos, even if the Update file has been properly downloaded, unzipped and a suitable USB stick has been used.

You then have to perform a "special reset" (where absolutely ALL User data is deleted from the Genos). After that, the current update should be able to install properly.

Yamaha does not allow to publicly post the details of this reset method on the internet. But if needed, you can PM me on this topic.

BUT, as mentioned by Fred, IF a Update WORKS on your Genos with a USB stick you received from Yamaha, and the file on the stick is the official Update file (same as available on the Genos download page), the problem must be your download / unzip / copy & paste method, or the USB stick you had used ...


Best regards,
Chris

[Alfred59]

Hi Fred,
I've done all the procedures recommended
Used Yamaha approved usb
Formatted usb on genos,
Downloaded to root file from Mac and also  from Windows on another occasion.
Put usb into Genos
Pressed appropriate start up buttons
Genos can't read or see the update file.

I've updated twice now using yamahas'  usb and download they sent me and hey presto no problem.

Thanks Chris, I'll email you for the reset info.

[Alfred59]

PS I also reset the Genos using the factory reset.

[alans]

Hello Alfred

I have been following your problems re. updating your Genos,I also have a Genos and previously a Tyros 5 and I've never had any problems with updates ,just a thought ,have you tried writing to the USB stick you are using for transferring the update files,this would verify that your Genos can write and read the USB stick,providing you are following the correct update procedure you should have no problems,the update file must be unzipped after downloading from the Yamaha website and the written to the root of the USB drive.

Alan

[Alfred59]

Hi Alan,
Thank you for your suggestions. Just to confirm yes I always unzip the file and make it the root and yes I can write to the same usb.
Alfred

[JohnS (Ugawoga)]

Hi Alfred
If what you do is to the book , i would not be satisfied with my Genos.
I would go for a new replacement.
You should not have to go through all of this putting updates in.
You are not getting what you paid for and it is not doing what it should be doing. To me that is a legal argument
A computer is a computer ,so everyone should have the same.
Stop being palmed off with quick fixes. Afterall you have paid well over £3,000.

All you have to do is download , unzip, follow simple instructions and wait . That's it.
Something is not right. If Yamaha are sending you a usb fix , then they know something is not right.


All the best
John

[gerarde]

Just a thought.
I had a USB drive that did not work on my Genos.
I looked at the list of USB drives that would work, on the Yamaha site.
Bought one and everything works fine now.

Gerard

[EileenL]

I don't know anything about Mac as I use windows10.
Sounds to me like it is not unzipping properly. Make sure the update is not in any kind of folder or the keyboard will not see it.

[valimaties]

You can check the hash of your unzipped file here:

https://emn178.github.io/online-tools/md5_checksum.html

It must have this value: e7e1372bbbae17b22c812082bd817df4

[Lee Batchelor]

Good one, Vali.

I was also going to suggest that he disable his antivirus software during the download. I'm not sure if a text file travels with a file after it is scanned by antivirus software, telling the antivirus software that "everything is okay." If I'm right, that file would alter the update just enough to screw things up.

[valimaties]

... Just another route to take, I find it hard to believe its a Genos fault.

Genos v 1.40 to 1.41 Update quote:

-The function "Part On/Off" (for the Left, Right 1, Right 2, Right 3 or Mic part) is newly assignable to the foot pedals.

-Fixed a problem in which the detail settings of the "Part On/Off" function for each one of the ASSIGNABLE buttons would not be loaded properly from the Registration Memory or System Backup.

-Fixed a problem in which some assignable Functions on the MIDI External Controller display would not work properly.

-Fixed a problem in which the firmware update does not work properly in certain situations.

-Fixed other problems.

I don't find it hard

Regards,
Vali

[Fred Smith]

I've done all the procedures recommended
Used Yamaha approved usb
Formatted usb on genos,
Downloaded to root file from Mac and also  from Windows on another occasion.
Put usb into Genos
Pressed appropriate start up buttons
Genos can't read or see the update file.

Did you compare the two files?

You have a downloaded file on a USB, and the file on the USB Yamaha created. Compare them. If they're not the same, then the problem is the downloading.

Cheers,
Fred

[voodoo]

Genos v 1.40 to 1.41 Update quote:

I don't find it hard

Regards,
Vali

Vali,

that's the whole point in this case. It's probably no user fault, but some circumstances that have been fixed by Yamaha.

Uli

[JohnS (Ugawoga)]

hi

Christmas is definitly here as Cubase is now 10.5 and genos being updated  WOW!!! "All happied up"!!!

[valimaties]

Vali,

that's the whole point in this case. It's probably no user fault, but some circumstances that have been fixed by Yamaha.

Uli

Uli, those discussions about fault of installing Genos updates was on 1.40 version. A lot of users has this problem installing 1.40 update. Now it is 1.41, which they said it fixed the problem, which, definitely, was NOT a user fault. Now, he try installing 1.41 version, but he has the same issue as 1.40, this is what I understand. In this case, seems some series of Genos has another problem, which they did not solved in 1.41 update file.
This is what I understand, if is NOT an unzipped process fault. That's why I say to him to check the unzipped file's hash. This is the only way to see that GenosSetup.Prg file is the correct one.

BE AWARE: These days a new Ransomware virus is walking on the www  ... Take care of what emails attaching files you open! Check twice the sender's mail address, to be sure it is the correct mail (the all address "abc@acb.com")

Regards,
Vali

[Alfred59]

The Mac automatically unzips the folder which I put as  the root file on the usb and which has  nothing else on it. I don't have the unzipped files' hash as the Mac doesn't generate one. I have used brand new usb's approved by Yamaha and formatted  them on the Genos. I have reset the Genos using the method given to me  by Chris and which is not for publication on the forum. All to no avail. I will   see what happens on Friday when V2 is published and will let you know if I'm successful. Thank you  to everyone for your suggestions.
Alfred

[Alfred59]

Fred
Thanks for your suggestion. I've looked at the files and they are both the same.
A

[valimaties]

The Mac automatically unzips the folder which I put as  the root file on the usb and which has  nothing else on it. I don't have the unzipped files' hash as the Mac doesn't generate one. I have used brand new usb's approved by Yamaha and formatted  them on the Genos. I have reset the Genos using the method given to me  by Chris and which is not for publication on the forum. All to no avail. I will   see what happens on Friday when V2 is published and will let you know if I'm successful. Thank you  to everyone for your suggestions.
Alfred

Alfred, Mac does not need to give you the hash information. I gave you a link (up, in my post). Access that link and upload your Mac unzipped file. It will give you a hash string. Compare to what I gave you in my post, it has to be the same!

Regards,
Vali

[Fred Smith]

Fred
Thanks for your suggestion. I've looked at the files and they are both the same.
A

Amazing that one works, and one doesn't. Will be interesting to see what happens with 2.0.

Fred

[Mike2]

I just hope that all of these expectations, with the V2.0 works out. If not there will be many depressed
musicians who do play and enjoy the Genos, and going forward after the update, could be very bummed out,
if the update doesn't full fill their expectations. In the end, for me, it's all about playing this incredible Yamaha Keyboard, The Genos.
How much better, can we imagine and want from this keyboard.

[Fred Smith]

I just hope that all of these expectations, with the V2.0 works out. If not there will be many depressed
musicians who do play and enjoy the Genos, and going forward after the update, could be very bummed out,
if the update doesn't full fill their expectations. In the end, for me, it's all about playing this incredible Yamaha Keyboard, The Genos.
How much better, can we imagine and want from this keyboard.

It's free. How can anyone be unhappy with a free update?

Cheers,
Fred

[Bachus]

It's free. How can anyone be unhappy with a free update?

Cheers,
Fred

If it breaks things or fixes things that where not broken?

[voodoo]

There is already a Genos 2.0 demo available on Youtube. But is will be released not before Friday 9 CET.

  https://www.youtube.com/watch?v=IA-kwr_wJdM&feature=youtu.be

Uli

[marcodg]

Less than 16 hours to go.
I am ready. I have already made my 3Gb Expansions pack.
Countdown...

[valimaties]

Less than 16 hours to go.
I am ready. I have already made my 3Gb Expansions pack.
Countdown...

[Gunnar Jonny]

.... How much better, can we imagine and want from this keyboard.

Where does the imagination and desire for progress and developement stop?
It's the users whishes, exploration and feedback that make that Yamaha and others fix and add more possabilities to all that's already there.
Every time we think it's not much more to add, we get surprised by all new stuff we get. I hope this developements continue, it's exciting. 😊👍

Example (Personal wishlist):
We can see left hand played chords at the screen.
I'm not any good at read or play stright out off musicsheet, need some time to rehearsal. When chords for a song is glued in my mind ain a certain key, it might happen I need to transpose.
In that case, I would like to see in display what chords comes out off the keyboard and not the actually played ones. An option to swap what show up in display, played or sounding chords, would be great.
Yamaha support told me that this was complete impossible to do, and the engineers would not listen if they delivered the wish.
As long as there is other brands that shows the chords we hear at the display when transpose, it's probably not impossible. Probably not many users that miss it or see any benefit, or simply that the right person has not mentioned it to the engineers.
We'll never know what happens next, maybe an option at next update? 😎

[valimaties]

Where does the imagination and desire for progress and developement stop?
It's the users whishes, exploration and feedback that make that Yamaha and others fix and add more possabilities to all that's already there.
Every time we think it's not much more to add, we get surprised by all new stuff we get. I hope this developements continue, it's exciting. 😊👍

Example (Personal wishlist):
We can see left hand played chords at the screen.
I'm not any good at read or play stright out off musicsheet, need some time to rehearsal. When chords for a song is glued in my mind ain a certain key, it might happen I need to transpose.
In that case, I would like to see in display what chords comes out off the keyboard and not the actually played ones. An option to swap what show up in display, played or sounding chords, would be great.
Yamaha support told me that this was complete impossible to do, and the engineers would not listen if they delivered the wish.
As long as there is other brands that shows the chords we hear at the display when transpose, it's probably not impossible. Probably not many users that miss it or see any benefit, or simply that the right person has not mentioned it to the engineers.
We'll never know what happens next, maybe an option at next update? 😎

Exactly, Korg is doing in this way, it shows transposed chord, not the pressed one!

They could make something like that :

[Gunnar Jonny]

Exactly, Korg is doing in this way, it shows transposed chord, not the pressed one!

Yeah, and so did Roland BK7-M when connected KMA via midi. (Sold it, so don't help much now)

Looks like I'm not the only one that would like this feature, and I think the programmers would have a easy task to make it happen. 👍😊
But, if they don't know about users whishes at the developement department, we'll probably never get it.
Let's see if this forum is monitored. 🙄

[Toril S]

Count me in!!