Genos 1.4 - Thank you Yamaha

[Wil5560]

Inspite of some critical notes / new wishes for the future / or older wishes that maybe remain to stay open, I would like to send a Big Thank You to Yamaha !
Developing and testing and offering an improved firmware is not that easy and for sure we have to see also the various fixes and improvements and new features that are being offered now in 1.4.

I am sure that Yamaha will continue to deliver improvements in the future to the Genos usergroup.

But for now let's communicate also: Thank you Yamaha

regards, Wil

[EileenL]

Hi Wil
  What a nice gesture and I will join you in the Thank You. Yamaha always listens to suggestions and where ever possible will do there best to accommodate but as with all things some suggestions are just not possible.

[Lloyd E]

Thanks Yamaha.   Lloyd

[Pianoman]

I'm not sure I'm getting this right.

One has paid a substantial amount of money for this keyboard, up to $6000 for some
I believe.
Yamaha is only doing what they should have done in the first place, before launching
this keyboard.

Why on earth should we be thanking them.

It's not like they've given us anything for free. They sell additional styles and voices
while other manufacturers do it for free, and update their keyboards more frequently .

Even the Montage is updated with more frequency.
What is wrong with us?

Best Regards.
Abby.

[ckobu]

....
What is wrong with us?

Best Regards.
Abby.

Why do you speak in the plural?
I'm one of those who bought Genos in December 2017 and paid the highest price. As a musician, I've been living for 30 years. I've always had top models of keyboards and I'm never sorry to give money for the instrument. And I thank Yamaha for incorporating the latest technology into Genos and what the instrument sounds superbly.
It should be realistic and accept the fact that nothing in the world is ideal. Especially not a simple keyboard. We always have reasons for dissatisfaction and when we see the world from that angle we live in stress and we are not happy. I'm sorry for the people who think only in such a way. I always look for the nicer and better side of life and that is why I'm going to repeat it again:
thank you Yamaha for Genos.

best regards, ckobu

[Fred Smith]

Why in earth should we be thanking them.

Because we'll get better updates with thanks than complaints.

Cheers,
Fred

[EileenL]

There service and help is second to none and believe me these technical guys are kept really busy helping many out when new products are produced and fall over backwards to help you understand new systems and how they work. Not all things are bugs. There is quite a bit of user error when faced with new technology at first.
Dose not cost anything to say Thank You. In my opinion it is not said enough now days.

[tyrosman]

id also say a very big thanks to Yamaha for the updates and for this fantastic Genos and can not wait on the next Arranger

[beykock]

I love to hear Genos owners are finally very happy with Yamaha's latest update ( 1.4 ) and are very thankful too.

Others might have a different opinion. Why not ? 🎺

Take care, Babette

[JohnS (Ugawoga)]

Hi

You thank people for helping you , not businesses. we are paying for that product. Customer comes first.
They should be thanking us for purchasing the keyboard and should therefore support it 100% as reputation is the key.
The update is great.
I am looking forward to Genos 2 like Tyrosman.

ALL THE BEST
John

Ps We all should be discussing more about the hidden depths of the Genos!! This is my opinion only and not to offend.

[Pianoman]

Hi

You thank people for helping you , not businesses. we are paying for that product. Customer comes first.
They should be thanking us for purchasing the keyboard

ALL THE BEST
John

Best opinion I've read so far on this thread.

Yamaha should indeed be thanking us, the customers, for buying their products.

Best Regards.
Abby.

[EileenL]

Well I for one will say thank you to Martin and his team of R&D for producing such a great new concept
of Genos. If we buy it or not and the price we pay is our choice but as I have said before Yamaha staff work very hard making sure we get the best from it. Always there to help you if you ask them.

[panos]

Maybe they shouldn't bother producing and developing arranger keyboards in the first place.
They could still sell us something like this:
https://www.youtube.com/watch?v=OsRugtuI4TI&t=23s
It has a nice music theme too by the way
They could just concentrate their effort on other products which don't require so much development. A grand piano is still a grand piano and you can sell it quite expensive.
Why bothering with a...Genos? 

Abby, people are paying to listen to your performance.
So they don't really have to say something llke "Thank you sir! We had a great evening!", right?
If for the last month not a single person told you that he liked your performance will you continue to perform because you still get paid?

[beykock]

Apparently in the UK Yamaha are helping and supporting their customers very well. I wonder how it will be after the Brexit.

Like many other European countries we depend on their headoffice in Germany. 👅

Not so easy to contact them. Too expensive to call them.

It takes 2-3 days before e-mail answers are coming in.😎
Software orders are confirmed immediately by them.😉

Babette

[KeyboardByBiggs]

Well I for one will say thank you to Martin and his team of R&D for producing such a great new concept
of Genos. If we buy it or not and the price we pay is our choice but as I have said before Yamaha staff work very hard making sure we get the best from it. Always there to help you if you ask them.

I don't see why thanks shouldn't flow both ways. Their team did a great job and we supported that with a purchase. Everybody wins.

[Pianoman]

Abby, people are paying to listen to your performance.
So they don't really have to say something llke "Thank you sir! We had a great evening!", right?
If for the last month not a single person told you that he liked your performance will you continue to perform because you still get paid?

Hello Panos.

Yes I will actually, and they don't have to say thank you sir we had a nice evening.

I am paid to perform, not to be thanked. I know when I have done a good job and
when I haven't, and do not need an audience member to tell me so.

Mike (Mikf) said it best in another thread.

He said "Amateurs practice until they can get it right; pros practice until they can't get it wrong"

I jokingly compare it to parachuting out of an airplane, you make sure you never get it wrong.

I practice obsessively to make sure that I never get it wrong.
So even if an audience member says nothing, I'll still know when I have done a good job.
And that is good enough for me.

This might sound like overconfidence, but it's the end result of having done nothing else
but practising playing since I was a kid.

I put in up to 4 hours a day every day in the months when I don't gig so much.
2 hours in the morning and 2 hours at night before going to sleep.
I find that learning anything just before going to sleep helps better in memorizing
what you've learned.

Even now I still practice on the one day each week that I'm free from performing,

Best Regards.
Abby.

[JohnS (Ugawoga)]

Hi
I would think that you would thank a peformer as he is a human being , but the Genos is an inanimate object. You cannot see the humans behind it, as Yamaha is a collective and someone is getting rich out of it. Also you have shelled a lot of money and it is not cheap.

Tricky both sides of the fence situation.
Who is right and who is wrong "Everybody"!!
We have to be thankful for having a life to appreciate the wonders inside it.
On the other hand it does not cost you anything to say thanks.
Did you thank the Lord when you purchased your first Bontempi   ?? or the Taxman   

All the Best
John

Personally I would thank Yamaha and a performer, but not the Taxman

[mikf]

I don't think they thanked ' Genos'. They thanked Yamaha, or rather the team at Yamaha who are definitely human. That's what most businesses and corporations are at the end of the day, teams of real and ordinary people doing their best.
I sold and delivered products and services to people for which they frequently paid millions, sometimes tens of millions. But that didn't stop them expressing thanks for a job well done. People like to be paid, but they also liked to be recognized for what they do, and thankfully many people, businesses and corporations do just that. It makes everybody feel what they do matters.
Mike

[pjd]

Being a former developer, you don't always get a lot of thanks. As the old engineer's joke goes, "Just as I managed to get the system working, they took it away from me and gave me something else to fix."

When I managed teams, I always went out of my way to thank team members. Sometimes they thought I was crazy, but it pays to build up emotional capital with your team members.

Finally, I have met quite a few folks in Yamaha USA marketing and have met a few Yamaha engineers, too. Yes, they are regular people and I'm sure that they could use a little encouragement every now and again. Lord knows, they get enough gripes. 

All the best -- pj

[JohnS (Ugawoga)]

Being a former developer, you don't always get a lot of thanks. As the old engineer's joke goes, "Just as I managed to get the system working, they took it away from me and gave me something else to fix."

When I managed teams, I always went out of my way to thank team members. Sometimes they thought I was crazy, but it pays to build up emotional capital with your team members.

Finally, I have met quite a few folks in Yamaha USA marketing and have met a few Yamaha engineers, too. Yes, they are regular people and I'm sure that they could use a little encouragement every now and again. Lord knows, they get enough gripes. 

All the best -- pj

The trouble is  if you give your all they always want more.

All we need for Utopia is *** drink and rock & roll!!!  and prime fillet steak 
All the best
John

[elad770]

Hello to everyone, I have been viewing this forum for years and this is the very first time I want to respond. It is regrettable which comments are posted! I have had the Yamaha Tyros 1 and 5. In the past in 1979-2014 I had Wersi organs Helios, Spectra, Abacus OAS, Scala OAS. now I have the Genos together with a Hammond SK1 73 & Nord Electro 73. The Genos is primarily a music instrument, what is important is the quality of sounds & styles, the operation of the instrument and possibilities. The Genos has succeeded very well and I say Thank you Yamaha! If Yamaha follows this forum, I hope to ignore some of the negative criticism, and to improve the legitimate reports in the future.

You are a member for years and never posted? I prefer to read "negative" comments than to read posts that don't exist!

In regards to your post: Non of the comments in this thread are negative, NON! People have different outlook and views. for example I haven't updated my Genos yet because i'm affraid it will mess up something, I'm both thankgull to Yamaha and critisize of  Yamaha in the same breath. Not a contridiction. I trully idetify with those who purchased this premium product for 6K 7K
and 100% precent agree with the notion that they fixed somethings that should have been done since day one. Korg released an update for the pa4x that dramatically upgraded their instrument with new features - Ill will be more thankful for that. These comments are not regretable. These comments are essential to make things better. If we wouldn't complain and demand better , companies will not work hard to provide you anything better and you'll get stuck in 1979 

[Al Ram]

I am just curious . . .

I see people thanking Yamaha and others saying no need to thank Yamaha . . .  . . .

Does anyone know (or think) that people at Yamaha read this post anyway . . .  ?

Thanks

[Fred Smith]

I am just curious . . .

I see people thanking Yamaha and others saying no need to thank Yamaha . . .  . . .

Does anyone know (or think) that people at Yamaha read this post anyway . . .  ?

Thanks

Yes, I think they read the posts here.

Cheers,
Fred

[Pianoman]

I guess this thread will soon run it's course and fade away like many other threads
before it.

But before it does I want to ask again.
Why are we thanking a corporation for selling us a product?

And while we are at it, why not throw in our thanks to those that make our speakers,
amplifiers, cables, microphones, keyboard stands, toasters refrigerators, and all the
other home appliances that make our daily lives easier.

I understand that there may be a few voices here whose livelihood may or may
not depend on constantly singing Yamaha's praise no matter what.

But what about the rest of us?  Do we really need to join the chorus?
Am I the only one who sees the anomaly of this?

Have we taken leave of our senses? Don't we have anything better to do than display
this ritual subservience to a corporation?

Some of the people singing praises now are the same people who 2 weeks ago
were saying that the new update 1.4 was unsatisfactory, especially after having
been made to wait so long and then getting all the hype that raised people's
expectations sky high.

That update, when it finally came, of course deflated many people's expectations here.

I can understand thanking a friend or family member for helping one through a crisis
or illness, but a corporation?

My cousin, 6 months younger than me, had a major stroke 3 weeks ago in Hamburg,
Germany.

Naturally he and his family sent flowers and profusely thanked the quick reaction
of the ambulance crew, and especially the excellent doctor for saving his life.

That kind of thank you i can understand.

Best Regards.
Abby.

[EileenL]

I would not compare house hold appliances  unless you can go out and make a living playing a Toaster.
  How do we know who people thank. If you purchase Speakers and you get very good service and advice from the people that sold them to you do you not thank them. I have worked with people all my life and was taught Manners and respect and to appreciate and thank as a young child. Now at 83 I still live by that rule. Surely saying thank you to people you have good service from is not a dirty word.
  Some of the rubbish that has been written about Genos dose not bear thinking about. It is a great keyboard and most who do all the complaining have never posted any music so we can hear what they produce with it. At least most of the people I know do sit down and play it. Some choose to multi track and the results are truly amazing and if you did not know better you would swear you were listening to a full blown Orchestra. So I for one am thankful to have such an instrument.


.

[beykock]

Hi Abby :

You are absolutely right it is not usual to thank manufacturers for their ( commercial ) products.

If consumers are pleased or not pleased with the quality, the functions, the looks, the price etc., they normally give the product a number.
From : 0 to 10 and explain why they go for that number.

It might be interesting to see which number the Genos deserves and why ( short description ).

If all present Genos owners here are ready to give their number ( + short description ), we might better understand why people are happy or unhappy with their Genos.

Abby, I am looking forward to seeing your " result ".😀

Best wishes, Babette

[Pianoman]

I have worked with people all my life and was taught Manners and respect and to appreciate and thank as a young child.

.

I believe that all the people posting here have also been taught manners and respect by
their parents.
If not then that would be a big dereliction of duty on the part of any parent.

Aside from semantics that have conveniently left out the other points I was making,
I think that I've tried to present my case quite clearly above, and will not repeat it other
than say that I can understand someone thanking a doctor ( in reference to what I
mentioned in my post above) for saving his life after a major stroke.

Corporations that we have paid a fortune to?  Not so much.

There are people here who really had to struggle to find the money to buy this product,
or any other product for that matter.

Why should they also say "thank you for taking my last penny"

Rereading my post above may offer a better understanding of the point I was trying to
make.


Best Regards.
Abby.

[Fred Smith]

I believe that all the people posting here have also been taught manners and respect by
their parents.
If not then that would be a big dereliction of duty on the part of any parent.

Aside from the semantics I think that I've tried to present my point quite clearly above,
and will not repeat it other than say that I understand someone thanking a doctor
for saving his life after a major stroke.

Corporations that we have paid a fortune to?  Not so much.

There are people here who really had to struggle to find the money to buy this product,
or any other product for that matter.

Why should they also say "thank you for taking my last penny"

Abby,

The point we can agree on is we both want better products from corporations. Where we disagree is how to get them.

You've told us the way to better products is to complain (vociferously). I disagree, because constant complaining eventually falls on deaf ears.

In fact, the reason for thanks is not altruistic, but mercenary: we get better products that way.

I got what I wanted from the 1.4 update. How did you do?

Cheers,
Fred

[Pianoman]

You've told us the way to better products is to complain (vociferously). I disagree, because constant complaining eventually falls on deaf ears.


Cheers,
Fred

I believe that must be Elad or Vali who said that, not me.
And if I did write something regarding complaining, I doubt that I would have
used the words "complain or vociferously "
Please correct me if I'm wrong.

Best Regards.
Abby.

[pjd]

Hi Abby --

I'm not thanking Yamaha the corporate entity, but I am thanking the engineers, tech writers, testers, and every other person who put their personal effort into making this product and its update. Having worked in technical development, I know that there are people who put their heart and soul into a product, sometimes to the detriment of their personal lives.

This isn't too different than the time that I thanked (and tipped) the talented pianist who provided the background for my niece's wedding rehearsal party. Hired? Yes, but I wanted him to know that his playing was appreciated at a personal level. Had a great conversation with the chap, too.

Hope this better explains where I'm coming from -- pj