New Pack for Genos Free if you are quick

[EileenL]

Hi Folks,
  Go to Yamaha Music soft site and you will see a new fiesta pack £119 but if you get it today by using the promo code which is fiesta19 it will be free. Just got mine.

[Gunnar Jonny]

Thanks for the info Eileen.
Downloaded OK.

[Esa]

Downloaded  thanks Eileen !!!

regards Esa

[elad770]

You are amazing! Thank you for that sharing

[elad770]

what is CPF extension? i forgot

[sooty8]

Thank you Eileen, just got mine for the PSR975 downloaded everything ok.

Steve

[EileenL]

CPF file needs to be loaded into the YEM and then make a pack for loading into keyboard.

[Bob88]

  Just tried to download in Canada.  The free code is mentioned  but when I click download it brings up Yamaha Expansion Manager Installation. No mention of the actual pack or
place to enter the code.  Bob

[voodoo]

Thanks for the Info. Worked perfectly.

[terryB]

Thanks Eileen, that was a good catch.
Cheers
Terry

[Murat]

Thank you, downloaded fine. 

[Bachus]

Thank you Eilleen..
I ordered the pack..

Silly me, tought to download when back at home..
But how does one redownload packs bought on yamaha music soft?

[roltec54]

good evening Eileen
thank you for this great info, note that Yamaha occasionally makes great gifts £ 119, it's not nothing!
good night
michel

[murrayb]

Bob88:

It worked for me in Canada.  You have to go through the normal purchase routine, then use the Promo Code to zero out the cost.

Thanks Eileen for the post.

Cheers,

Murray

[Fred Smith]

  Just tried to download in Canada.  The free code is mentioned  but when I click download it brings up Yamaha Expansion Manager Installation. No mention of the actual pack or
place to enter the code.  Bob

I have a similar problem. When I go to View Cart, I get:
There has been an error processing your request

I guess they figure Canadians don't need Caliente music.

Cheers,
Fred

[jo mustafa]

I have a similar problem...in Turkey....

[Al Ram]

will try later today from Mexico . . .  i am working right now 

thanks

[loendersloot]

No, you are not the only one. Me too

[pjd]

I was having web site issues with Yamaha Musicsoft, too. The customer service rep helped me find the issue.

Yamaha Musicsoft migrated their customer database to a new app and apparently some of the information was lost.

If you're having a problem, go into the "My Account" section and check your basic account information: name, address, postal code, country and phone number. Make sure that all required fields are correct and complete. Then save your account information.

Try ordering again. Everything should work. Otherwise, call the customer support number for your region.

Hope this helps -- pj

P.S. And thanks, Eileen!

[jo mustafa]

He took care of....

[tyrosaurus]

But how does one redownload packs bought on yamaha music soft?

Hi Bachus,

To download content that you have already purchased from Yamaha MusicSoft:

First login, then the My Account page should open.

Click on 'My Library' to open a table of all your content.

This shows the product number and order number for each item, and more importantly, there is a column which shows whether or not you can download the item.  Click on the relevant 'box' to download.

Remember to logout when finished.

I downloaded the Fiesta Caliente pack last night without a problem.  I used the promo code and was charged zero.

I have just logged in to check, and this pack appears in My Library just like my purchased packs, and is still available to download.

I have just seen pj's post about the problem that he had with the site.   I also had a problem when the data was migrated.  They managed to 'lose' the instrument data for my Tyros4, and there was no longer an instrument registered to my account, although all of my order data was still there. Customer service said that I would need to add the Tyros4 again if I wanted to purchase new content for it, and that doing this would create a new Instrument License Key which upon importing to the T4, would prevent me from reloading any existing downloaded packs to the expansion module!

That is still the current situation regarding the Tyros4 but it doesn't really matter since I have just purchased a Genos, and after adding it to my account as an instrument, I was able to get free Genos upgrade versions of all the Premium Packs that I had purchased for the Tyros4.  There was just one problem, for some reason the discount to reduce the cost to zero would not work for the Choir&Vocals pack, and the process wanted to charge me £155.99 for the pack!

I removed this pack from the upgrade 'order' and contacted Yamaha MusicSoft customer service by email.  Today I received an email informing me that the Genos version of the pack had now been added to my library, and when I logged in, I was able to download the pack in the way described above.  So good service (on this occasion) from the staff at the site. 

Downloading the Genos upgrade packs made me realise just how much money I had spent on expansion packs for the T4 - over £700 at today's prices!  So to get the Genos upgrades at no cost is a relief!   


Regards

Ian

[Del]

I just downloaded the PSR650 Version as that is what it defaulted/recommended for my T5 for £0.00 I will install it later and see it it works ok.

[CindyG]

Thanks Eileen - I was able to download it. I thought I was too late! 

[Al Ram]

Thanks so much.   It is not loading to the shopping cart . . .

I tried many times but no luck.  Selected Genos as instrument but no luck . . . it just does not load to the shopping cart.

I will try tomorrow from the US and call Customer Service if needed.

thanks for the notice.

[hans1966]

Hi guys, here is the download link from the US website. I downloaded mine from there for my S775, and it worked. Greetings. Hans

https://usa.yamaha.com/products/musical_instruments/keyboards/arranger_workstations/genos/ppv.html#product-tabs

[hans1966]

Hello Francesco, I downloaded the pack directly from the Wueb site of Yamaha USA, through Google Chrome without problems. Greetings. Hans

[SeaGtGruff]

When I tried to log in, I got an error message-- I think similar to the one mentioned (error processing request).

So I clicked on my browser's "back" button to return to the previous screen and instead it displayed my account information.

I was then able to add the pack to my cart, enter the promo code, complete my "purchase," and download it.

[guitpic1]

Website says it's making changes.  Won't be available till May 7th.

[KeyboardByBiggs]

I to the page where it says "No Payment Information Required" and when I push the button to go to the next step nothing happens. I've tried it over and over again.

[DerekA]

I just downloaded the Genos version for my T5.

It loaded up into YEM OK, and produced a pack which installed.

Not tried it yet though!!