My S970 is in the hospital - I need a virtual hug!

[Toril S]

Hello friends! I am deeply shocked. My S970 is under a year old, and I have been very careful with it. Most of the time I just play at home. Now and again I go on a gig, and handle the instrument very gently. Yesterday I sat down to play and all was normal. Today I wanted to work a little more on a song, turned on the S970, and all I heard was hissing and crackling noise!! Turned on and off several times. Nothing worked. I had to bring it down to the store where I bought it. They gathered around it, shook their heads and was at a loss. All of them echoed each other in saying: This is a new one, this has never happened to a Yamaha before! That just made me feel worse, thinking that I was the "lucky" one to pick the one Yamaha failure! I am not worried, the music store is serious, and I have a warranty. But it shook me up really bad. So, with my dear S970 in the hospital, there will be no songs from me for a while. Have anyone else experienced something similar, or did I get the one instrument that someone cast an evil spell on? I need a virtual hug now, I am not a happy person at this moment....

[frankia]

Hi Toril.

Oh I do feel for you - Your fingers must be aching already with the loss of their keyboard friend. I hope they will soon be reunited.

I have never had a problem with any of my Yamaha boards - apart from old age telling me that they needed replacing with something newer.

Big hugs from me.

Cheers

[Toril S]

Thanks Frankia! It warms my heart!

[DrakeM]

OH my! Such withdrawal pain you must be going through at this time.

Here another big HUG for you!

[vbdx66]

Hi Toril,

I feel so sorry for you.

Yamaha keyboards are usually faultless (never had any problem with any Yamaha keyboard even cheap ones).

Maybe some electricity failure in your house or in the surroundings damaged the keyboard?

Best Wishes,

Vinciane

[Toril S]

Thank you friends. I go on a trip tomorrow so I will be busy for some days. But the sad thing is I will never trust my S970 again. And to think that my other keyboards lasted for decades without any problems!!! I got such a shock today!

[Del]

Oh Toril I feel for you, it was not that long ago my T5 had problems and I was parted from it for about 3-4 weeks,
hope you get it sorted soon.

[Toril S]

Thank you so much, Del! I fear that a repaired instrument will not be like a new one. After all, it has been opened again and people have rumaged around in there, taking parts out and replacing them. Maybe my fear is groundless, but I don't like it. I therefore asked if I by any chance could get a new board on the warranty, but they can't do that, and I understand that. It will be sorted out, my dealer is super! But... The keyboard lost its NEWNESS!

[Jan-Eve]

Hi Toril! It must be frustrated to have your keyboard in hands of others. Opening and surcing for what causes the noice that you Heard. I am sure they will find whats wrong inside. A big virtual hug from me, of course.

All the best from Jan - Eve.

[Toril S]

Thanks, Jan-Eve!

[pjd]

Hi Toril --

I'm sad to hear about your S970. That sounds like a fairly significant and uncommon hardware failure for a Yamaha 'board. Under warranty?

I can empathize with your feelings. Once a system (or whatever) has a major issue, trust takes a hit, too. I'm sure the repair folks will make it right as rain.

Hugs and encouragement -- pj

[Patrick]

Hi Toril, i hope your S970 will be back soon in your home; it's time to play again on the very good PSR 2100; Have a nice day Patrick

[EileenL]

Hi Toril,
  I am sorry to hear about your 970 and can understand how you feel. I have had mine for a couple of years and it has been out every week until recently when I decided it was time to retire and just play for me. Yamaha keyboards are usually very reliable but as with most things it is possible to have a fault. I should not worry to much because it will be well tested and the offending part will be replaced, then it will be as good as new.
   A big hug from me.   

[Toril S]

Thanks pj, Patrick and Elaine! They will fix it for me on the warranty. But the failure came out of the blue and scared me. The keyboard cracled and hissed like some nightmare beast!

[RoyceM]

Toril, here's a virtual HUG for you from Salem, Oregon USA.  All will be better soon.

- Royce

[Toril S]

Thank you so much Royce!

[WolfBack]

This is very sad, Toril.... 
I hope the doctors and medications bring your instrument back very soon...
A huge HUG from me, too!!!

[Toril S]

Thank you so much, WolfBack!

[panos]

Sounds like hard drive problem or something?
Don't worry Toril, they will make it brand new again.
I have to take my keyboad to the dentist too sometime to replace the Style Control row.
Turned out to be not a smart idea to clean my psr with a glass cleaning product.
No fuctional main D button, no party! 

[Toril S]

Thanks for the encouragment, Panos!

[AlBags]

Pops, fizzes, and crackles might be faulty power supply board. Might be a quick fix!

Alx



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[Toril S]

Thank you so much, Alx! I hope so! The hug warmed me! I am glad that I will be busy with dog training the next five days, -or else I will be thinking about this the whole time! All else functioned normally, so I was able to save the projects I had in the user drive before sending away the keyboard for repair.

[AlBags]

OK. Hope it's back soonest!  Al

[travlin-easy]

Wish I lived close enough to give you a big hug, and also loan you my backup S-950, which I just sold a few months ago. Those of us that entertain for our sole income always have identical backup keyboards, programmed exactly the same so if one were to unexpectedly die, we could go to work the following hour and not skip a beat.

Good luck, and I sincerely hope your problems are quickly resolved.

All the best,

Gary

[Toril S]

Thanks, AlBegs and Gary! Gary, I still have my PSR 2100, but one can hardly call it identical to my S970! And I have my accordion, so if it is not back before the 15th of august, I will just have to improvise, I have a little "gig" then. I admit I got a little shaken. Yesterday all was fine, but now all that came out of the speakers were crackles, pops and other static noises. Well, electronic gadgets can have faulty parts, even Yamaha keyboards, so I will try to take it easy. Good to have friends who care! Take care!

[Enildo]

Thank you so much, Del! I fear that a repaired instrument will not be like a new one. After all, it has been opened again and people have rumaged around in there, taking parts out and replacing them. Maybe my fear is groundless, but I don't like it. I therefore asked if I by any chance could get a new board on the warranty, but they can't do that, and I understand that. It will be sorted out, my dealer is super! But... The keyboard lost its NEWNESS!

I do not think you need to worry about that, Toril. Depending on the defect it will stand as a new instrument, yes.
There was a time ago I had a PSR 540 and as soon as I bought a defect, I thought the same as you,
but after returning from the repair, I stayed with him for 5 years without any problem.
The only problem I had afterwards was with the dysplay of the PSR 3000.
The keyboards of the yamaha are very robust but this can happen with either device.

Good luck,
Enildo

[Gloria]

Toril,  I'm sending my virtual hug to you too!     I hope everything gets fixed AND in time for your upcoming gig!

Good luck,
Gloria

[Toril S]

Thank you so much for the encouragement, Enildo and Gloria!

[Joe H]

Toril,

HUG, HUG.

   

Joe H

[motekmusic]

 

Hello Torril,,

A few years back my s910 conked out and was also hospitalized.  Fortunately had an old backup machine to keep the pinkies
busy plus ended up knitting some winter caps...
Yes, you get a big virtual hug and wish the patient a complete recovery and home soon.

Hang in there,,, have got lots of knitting needles...

cheers
elaine