Yamaha PSR E-463 Distortion on Organ Sounds

[pastorgolf]

I have a Yamaha PSR E-463 Keyboard. The problem I have is that all the organ sounds have a bad distortion sound (sounds like the the sound a speaker makes when it is blown). But when I hook it up to an external speaker, the same thing happens. Is this a defective keyboard or are there settings that can be changed to minimize or eliminate this obnoxious distortion.

Thanks!
Tom

[SciNote]

I have a PSR-E433, and have never noticed anything like that specific to the organ sounds.  And, I haven't seen any other users of PSR-E400 series keyboards post a similar concern.  I do sometimes get a little bit of distortion when the reverb is turned up high, so you may want to check that, but on my keyboard, it is not limited to organ sounds.

The only other things I can suggest is to make sure the volume is not turned up too high and to check the EQ function and try different settings, as high volume combined with a lot of bass can cause distortion, but again, this would not likely be limited to organ sounds.

Another thought is to make sure you are using the proper AC adaptor (or using fresh batteries if you are using batteries).  If the AC adaptor is not providing enough voltage or current, that could cause distortion -- but again, I'd think it would be more universal and not just limited to organ sounds.

Finally, if it is convenient for you to do so, write down the settings on your keyboard that cause the distortion -- such as the voice number, its related parameters (which is not necessary if you get the distortion by just selecting the voice without changing any parameters like voice volume, octave, reverb, or filtering), and your EQ setting, then go to a music store that has that keyboard on display, set the display unit up the same way, and see if it also produces the same sound.  If not, and all of the above checks out, like the AC adaptor, then you may have a defective keyboard.