Previously purchased premium packs

[torben]

Hi guys

I have another problem. I could not access my old bought packages, so after talking to Yamaha Customer service they sent me an email saying that my packages were now availalble. They had made a "new order". 

Well, I can find the new order under "My Account" at Yamaha MusicSoft - and it says that I do not have to pay anything. Great! But there is no instruction how to download the packs again ...

It is like a Kafka-nightmare ...

Torben

[Oldden]

Hi,
With all the problems people are having with expansion packs. Is it possible that someone who knows what they are doing could write down step by step instructions as to getting them to work every time. I include myself  in not fully grasping the best way to do things.
Oldden

[Bill]

Well, I can find the new order under "My Account" at Yamaha MusicSoft - and it says that I do not have to pay anything. Great! But there is no instruction how to download the packs again ...

Hi Torben

When you log into your MusicSoft account you will see some things on the left hand side, click on MY LIBARY you shoul see all your packs for download.

Bill

[torben]

Hi Bill

You are a genius!!! Thanks - you saved my day!!!!

Kindest greetings

Torben

[djeev1]

Hi all

I also have some questions, I'm planning to buy a Genos and as you all know some of the expansion packs are not available for the Genos. As most of people here I'd like to install PSR S970 or PSR S975 packs on the Genos (such as Indian packs, Lantio etc...).

Could you please tell me if these work for you without any extra rework than exporting them from YEM. What about the registration memories (as the Genos have 10 and S series only have ?

Could someone here please share with me his / her .n27 file of a Genos , in this way I can try it on a Genos (in a store nearby). I Already have some S975 and S970 Packs (free an paid).

Many thanks for your help.

[pjd]

Could you please tell me if these work for you without any extra rework than exporting them from YEM. What about the registration memories (as the Genos have 10 and S series only have ?

Hi --

Had a similar desire, wanting to install the Church Organ pack on Genos. I tried installing one of the free S970 packs (Best of Europe?) as a test and it worked. I then upgraded my S950 Church Organ pack to the S970 version. (Thank you Musicsoft!) The S970 Church Organ pack installs and plays with no problem. And, I didn't have to stand on my head -- same YEM procedures.

The number of registrations is a non-issue since Genos can handle more than the S-series. The unused buttons are simply OFF (empty).

Hope this helps -- pj

[djeev1]

Hi Pjd

Many thanks for this quick and great reply... So almost every pack such as Indian packs etc might work.

Is it too much if I ask you to share with me your .n27 file from the Genos please ? Then I can make this pack at home and try on a Genos available in a store. Please try to share if possible.


Again many thans

Phil

[EileenL]

No need for N27 the packs will work. I have some 970 packs loaded in mine.

[djeev1]

ok then I trust you guys thanks again.    Now I have to find money to buy a Genos......

[Keyboardister]

You get free upgrade EXCEPT FOR third party packs, such as the Turkish pack

[John T4]

I am still waiting for the entertainer pack I brought for my tyros 5

the schedule says april 2018 but I cant see a Genos version on musicsoft...

NOTE this is NOT the entertainer 2016 pack...

anyone in the same situation??

[Keyboardister]

Dear John,
The reason you don't see it is because on the T5 there were two packs: Entertainer and Entertainer style after a while Yamaha made a merged pack called Entertainer 2016, same goes with the Eurodance pack. You should contact Yamaha because the pack has changed since you bought it.

[John T4]

thanks for info.

will do