Couldn't login, the forum didn't recognize my username [SOLVED!]

Started by notebleue, Jan 19, 2025, 11:16 PM

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notebleue

I've been a member of this forum for several years but I haven't been active recently. When I tried to login, the forum said that my username didn't exist. I had to re-register using the same username.

Not a good user experience.
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Alex Mercer

@notebleue,

Please don't worry. Kindly email us your username and email address, and we will assist you in restoring your main account.

For fast support, you can contact us using the following link: https://psrstyles.com/contactus.html

Best regards,
Alex
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    The following users thanked this post: notebleue

aprilla

@notebleue

The same happened to me, I also had to sign in newly, after 20+ years! It does feel strange. But then I found that the site had some techy issues, was down for a while, and sadly a lot of information was lost. Fortunately it's back up again, though they are still getting things settled down here and there.

Alex will sort it out for you. Welcome back 👍
PSR S900 SX720
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notebleue

Quote from: Alex Mercer on Jan 20, 2025, 02:05 AM@notebleue,

Please don't worry. Kindly email us your username and email address, and we will assist you in restoring your main account.

For fast support, you can contact us using the following link: https://psrstyles.com/contactus.html

Best regards,
Alex

Thank you, Alex! The username is the same as above but I don't remember which e-mail I used previously.
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Alex Mercer

@notebleue,

I will send you an email shortly. Please keep an eye on your inbox. If you do not receive the email within 24 hours, kindly check your spam folder.

Best regards,
Alex
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    The following users thanked this post: notebleue

notebleue

Hi Alex,
I've received your message. Thank you for looking into this.
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Alex Mercer

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