Search problem ....please helpppp!!!! from the Netherlands....

Flupke · March 10, 2021, 05:11:01 AM

Quote from: alka on March 10, 2021, 03:59:48 AM
I get answer from support@yamaha.com:
"...Our search function, particularly in our latest update for your instrument normally works without problems."

Hi Aka,

so if I understand correctly, the latest firmware has to be rebuilt ...

Flupke

EileenL · March 10, 2021, 07:51:59 AM

You could try loading the latest update again. I have not had any problems since the update.

johan · March 10, 2021, 03:47:19 PM

Just an idea: maybe you can restore the pre-installed expansion contents (this is an option in the expansion pack menu)?

alka · March 10, 2021, 04:45:42 PM

I restore the pre-installed expansion contents, factory reset from test, reflash firmware, delete all files from USER with MusicsoftDownloader, problem not solve. I create "New Style001" with style creator and save in USER. Then go to Search "New Style001", found it in USER. Delete "New Style001" from user(Usb stick not connected) and search again. Found "New Style001" in USER, but then select it, writes that file not found.

Flupke · March 11, 2021, 01:29:08 AM

Quote from: alka on March 10, 2021, 04:45:42 PM
I restore the pre-installed expansion contents, factory reset from test, reflash firmware, delete all files from USER with MusicsoftDownloader, problem not solve. I create "New Style001" with style creator and save in USER. Then go to Search "New Style001", found it in USER. Delete "New Style001" from user(Usb stick not connected) and search again. Found "New Style001" in USER, but then select it, writes that file not found.

Hello Alka,

I am already emailing a lot of yamaha dealers about the ... but then I get the answer ... reset to factory settings ... and if that doesn't help they have no idea .... IT MUST BE SOMEONE HAVE A SOLUTION I CAN'T IMAGINE WE ARE THE ONLY 2 IN THE WHOLE WORLD ...

Flupke

blackpool · March 11, 2021, 06:26:59 AM

Hi - I would copy any files you value from the board to USB and return the unit to the dealer, asking for a replacement / repair giving full details of the on-going problem you are experiencing.

Sounds to me like you have an issue you cant resolve. I personally would not be prepared to dedicate so much of my time and energy to rectify it ... This is what warranty is provided for ...is it not??

Keith

Flupke · March 12, 2021, 03:08:25 AM

Quote from: blackpool on March 11, 2021, 06:26:59 AM
Hi - I would copy any files you value from the board to USB and return the unit to the dealer, asking for a replacement / repair giving full details of the on-going problem you are experiencing.

Sounds to me like you have an issue you cant resolve. I personally would not be prepared to dedicate so much of my time and energy to rectify it ... This is what warranty is provided for ...is it not??

Keith

Good morning,

this is correct I also have a warranty and also get a new keyboard in mid-July ...

Flupke

EileenL · March 12, 2021, 12:24:03 PM

Why are you using Microsoft downloaded to delete files from user. Just delete on the keyboard in the normal way.
All I do when searching for styles is to type the name in. This brings up the list off on board and both USB sticks I have in. I then choose the style. I then go back to search and press clear and OK and all search styles are removed. Next time you go to use Search you have a clean page. Works exactly the same on my Genos.

simplaner · March 13, 2021, 02:48:32 AM

Good morning Flupke, I would be interested in the error message. Can you take a photo of the error message and upload it?
Reinhard

Wim NL · March 13, 2021, 05:52:05 AM

Hi Flupke,

I have collect a number of things the may couse this problem from the Owners Manual:

A file name can contain up to 46 characters and a folder name can contain up to 50 characters

The maximum number of files/folders which can be stored in a folder is 2500.

You can also restore the factory default value of specified settings or delete all files/folders in the User
drive on the display called up via [MENU]  [Utility]  [Factory Reset/Backup]  page 1/2.
For details, refer to the "Utility" of the Reference Manual on the website.

Up to 2500 songs can be registered in the Playlist

When a USB flash drive containing a large number of files is connected to the instrument,
the execution of the Auto Power Off function may be postponed, since the file search index is automatically updated.

Lets you set the amount of time that elapses before the power is turned off by the Auto Power Off function (page 21).
Touch this to call up the list of settings, and then select the desired one.
To disable Auto Power Off, select "Disabled" here.

The rating of the [USB TO DEVICE] terminal is a maximum of 5V/500mA.
Do not connect USB devices having a rating above this, since this can cause damage to the instrument itself.

Creating your own original contents:Creating new Audio Styles (PSR-SX900)
In not a Computer-related Operations but a Audio Phraser (*) Owner's Manual.

I'm from holland too, if you want my personale help send me a P.M

Flupke · March 15, 2021, 07:25:40 AM

Quote from: simplaner on March 13, 2021, 02:48:32 AM
Good morning Flupke, I would be interested in the error message. Can you take a photo of the error message and upload it?
Reinhard

Good morning,

I have warranty and also get a new keyboard in July ...

Flupke