Yamaha Genos V2.02 - Bugs, Problems And some shortcomings

[EileenL]

Genos is a great keyboard but some people will never be satisfied what ever they put on it. For me and I know many others it is a joy to sit and play and surely that is what you are supposed to do with it. As for style creation if the octave of a part is to low it is probably a style that has been converted from a different keyboard. Delete that part and record the section an octave higher. What is the problem.
I think we all get fed up with hearing all these negative and silly complaints. It is what it is and we all had the opportunity to try the keyboard and ask questions before we bought it. Yes there have been one or two faults as happens with all makes of keyboard but Yamaha have put all these things right and given us a lot of extra's with the latest update. Now is the time surely to be thankful we have these great instruments to keep us busy in these hard times.
  Stay safe everyone.

[overover]

Hi Chris :

Are all these Genos complaints justified ... I am confused.

Nowadays the new SX serie seems to be a very successful commercial keyboard for Yamaha though ... but ... what about the Genos ?

Kind regards,
Babette

Hi Babette,

I think people whine at a high level here.

With Genos and the SX models we have great keyboards. But nothing is perfect, so there is still room for improvement for Yamaha.

Just a small example: In 2014 the (Japanese) Genos development team was in Germany and a small group of German Tyros5 users (to which I also belonged) was able to discuss important things with "the Japanese" regarding the further development of the Yamaha arranger keyboard line. (At that time, the name "Genos" was not yet officially used. )

Some of the things mentioned at that time are now in the Genos (and SX models), others have still not been realized. For example, every user would like to be able to see directly on the keyboard which parameter groups are saved in a specific registration (i.e. which checkboxes were set when the registration was memorized). But to this day you can only find out by "trying it out" or with the help of a computer program ...

But all in all: Let us enjoy what we already have and we are all the more pleased when small improvements are added every now and then via updates.


Best regards,
Chris

[beykock]

Thank you Eileen and Chris for your very positive comments.

Babette

[tyrosman]

Genos is a great keyboard but some people will never be satisfied what ever they put on it. For me and I know many others it is a joy to sit and play and surely that is what you are supposed to do with it. As for style creation if the octave of a part is to low it is probably a style that has been converted from a different keyboard. Delete that part and record the section an octave higher. What is the problem.
I think we all get fed up with hearing all these negative and silly complaints. It is what it is and we all had the opportunity to try the keyboard and ask questions before we bought it. Yes there have been one or two faults as happens with all makes of keyboard but Yamaha have put all these things right and given us a lot of extra's with the latest update. Now is the time surely to be thankful we have these great instruments to keep us busy in these hard times.
  Stay safe everyone.

very well said Eileen this forum is becoming a Joke   they all have somthing to say about this fantastic Keyboard they all like somthing to moan a bout

[Zaurafon]

Guys, I repeat again who does not like our requests, you can just get by with the edge without paying attention to what we ask. If you think that in the world there is only European foreign pop and Jazz music, then you are deeply mistaken. If you think that everyone uses only Factory sounds and rhythms, then you are again mistaken. There are so many countries that have different national instruments that do not exist in any instrument like Factory Voice. This also applies to rhythm, and in order to create these sounds and rhythms we need all these functions. And if you're used to everything that's ready, just try to create something of your own once And then you will understand what we mean. And I ask you to respect the opinions of others, and if I'm talking nonsense, then let the administrators delete my post. Thank you for your respect.

[EileenL]

No we do not think posts like these are nonsense. I do realise that we do not all play the same type of music or need the same type of sounds. Yamaha do try to cover most countries but you can only get so much on a keyboard in the way of Styles and Voices. This is why we now have quite a few packs we can use for this and on the latter keyboards the flash memory is now included so we don't have the large expense of buying it anymore. Together with the YEM we have a very large choice of the type of music we can play. I think though that we must be realistic and realise that no keyboard will ever have everything we all want and that it would not be possible for keyboards to be manufactured for different markets as the expense would be to great.
   Keep Safe

[keynote]

Again I would like to voice a request to Yamaha engineers to try and solve the data transfer bottleneck when trying to access and play MIDI files on the USER drive. When I first turn on my Genos and go into the USER drive to play MIDI files accessing them is a snap. The folders and files within the folders open very quickly. But then about 5 or so minutes later when trying to access and play files again and navigate back and forth between folders that contain the files things slow down to a crawl for some reason. In some instances it takes 5 or more minutes to access file content within a folder and/or sub-folder. If you're doing a live performance gig it is completely unacceptable and also very frustrating when doing studio work. I have about 6.5 GB of MIDI files on the USER drive (only MIDI, nothing else) but they are all sorted within folders and sub-folders well within the folder file limit of the Genos.

This problem didn't happen prior to OS version 1.40 if my memory serves me right. But particularly after the 2.0 update things really started to turn south. And I would think it has to be some kind of software code conflict somewhere along the line in my opinion. I hate to go back to a early OS version because OS 2.0/2.02 offers so much more than previous versions except for this glitch I'm referring to that makes blood spurt out of your eyes in frustration for the loooooooooooooooooong delays trying to access content on the USER drive, in this case, MIDI files. You would think an "SSD" could handle anything you throw at it and it was able to on earlier versions of the OS. Thank you Yamaha for your consideration to my request. Fixing this problem or ideas on how to fix it would be much appreciated. If it's a hardware limitation then hopefully it will be rectified on the Genos II which provides little comfort to my current situation.     

[Fred Smith]

That's amazing. 6.5 GB (!) of midi files. How many files do you have?

Is it possible the keyboard is trying to index the files, and can't get it done? Have you left it sit with the power on for, say, 30 minutes so it can finish indexing?

Cheers,
Fred

[Toril S]

I think Fred is on the right track here. As with all computers, the more folders and files you have, the slower moves the system.

[EileenL]

If you want to contact Yamaha engineers here is not the place to do it. You need to contact Yamaha service dept. direct.

[keynote]

Hi Fred,

The midi file compilation is huge I agree but let me put this in perspective. I have a USB stick connected underneath my Genos i.e. 256GB. On that USB stick I have roughly 50.4GB of "audio" files. The USB stick is USB 3.0 with quick access and quick write times but of course the Genos spec limit is USB 2.0 so it is relegated to USB 2.0 transfer rates. Nevertheless, I have ZERO problems accessing the audio files or the folders and sub-folders they are located in. On the other hand, the USER Drive is supposed to be an SSD but I understand from some research I did that the SSD is actually attached to a USB interface which if true would basically restrict faster transfer rates that a real SSD would otherwise be capable of handling with ease. So perhaps the 'bottleneck' is the interface the SSD is attached to.

So why would the USB stick connected underneath my Genos have NO problem accessing 50.4GB of audio data whilst the USER Drive SSD struggles BIG TIME with far LESS data after a few minutes of use? When I first turn my Genos on and go immediately into the USER Drive to play midi files everything is fine and dandy for about 5 or so minutes...and then suddenly everything slows down to a snail's pace. If the USER Drive is indexing all the files every time I switch back and forth between files, folders, and/or subfolders, Mixer, Song Menu, etc., it seems like an illogical way of operation. Accessing the User Drive itself should rapidly index all the files on the SSD which it should then retain in memory with fast throughput all the time when the Genos is on.  Which I assume it does during the first 5 or so minutes when everything works great. When it slows down to a crawl it suggests a software coding glitch (error) that only happens after a certain amount of time has elapsed. And the funny thing is none of this ever happened when I used earlier versions of the OS.

Eileen, there used to be one or two Yammie employees who frequented PSR Tutorial including this forum but you could be right they may have fled the scene for greener pastures. 

PS: After my Genos warranty had expired I called Yamaha U.S. tech support to ask a question and try and get some answers and they basically shined me on. So I really doubt they would have a change of heart now after my Genos is even further out of warranty timewise. I'm thankful Yammie is continuing to provide OS updates for the Genos and perhaps a Yamaha employee still peruses this site on occasion and hopefully will stumble upon this very important thread. 

All the best,
Mike

[Fred Smith]

Mike,

The keyboard is not generating an index "all the time". But it needs to be done once. That's my point. If your underneath USB has quick access, its index has been generated. But is that the case with the User drive? Have you given it enough time to be generated. Have you let it sit for 30 minutes with the power on, doing nothing?

Cheers,
Fred

[keynote]

Hi again Fred, sorry for the long delay in getting back to you. I haven't had a chance to check in a while. Been quite busy with other things unfortunately.

As to your question. If I let the Genos just sit for 30 minutes idle it happens immediately when I try to access files and folder on the User Drive so that's not the solution. I have another issue I'm also experiencing and it seems to be happening more frequently just recently. I load a midi file from (SONG B directory) and I will usually tweak the midi file to my preference. I then go into the Main MENU/Song Recording/Multi Recording*midi* then go into the Mixer Menu, adjust the midi file to my liking and then of course push Setup/Execute/and then proceed to Save the file to a folder. What is happening lately is when I try to Exit the Song Recording Menu it will hang, sometimes for a minute or so, sometimes longer. Needless to say that ain't right.

I'm hoping Yammie is working on another OS update and it will hopefully be released soon. Of course I still have the issue when using a Preset style with the Multi Pad Control set to VocalChords1. On the #1 Pad for VocalChords1, when on, it will go from a normal sounding Choral to a really high pitched choral sound when changing chords on the keyboard. It doesn't do it all the time but it does it enough to be annoying needless to say.

Reading all the other problems and situations people seem to be having with version 2.02 I suspect Yamaha is aware of the situation. But being as they usually are i.e. quiet as a church mouse, it's hard to tell. I keep checking the Yamaha website every so often to see if there are any updates to be had. None so far.

All the best,
Mike

[PierreSW]

Hey!
Here is one of my problems.
Tried to record on Genos but found a new one.
I have problem with the Genos AUDIO-MULTI recorder.
Have 3 files here Apache where there is an error at 50 seconds in, where speed increases
and in Dance on there is asynchronization at the end of the file as well as Kära Syster chops it to a bit into.
I have contacted Yamaha about this so hopefully they will correct this in the future
so you can record directly in Genos.

https://app.box.com/s/mae2x3f59mcka7cqg1us8v1xoaw2gpfj   
https://app.box.com/s/rqtgfw4hd4m5x8uzpszvlc18jnkoxsax     
https://app.box.com/s/co7mtry68iuwx7uw2fhte7swc14zs7z7

Greetings Pierre

[Murat]

I really do not understand why some people get so defensive when Yamaha Genos is criticised. Thanks to the criticising minds that we are where we are today technologically. If we got offended with every time someone criticised something you would still be playing a harpsichord!

Surely there were reasons for introducing a new Tyros after no1, then no2, then no3, then no4, then no5, then Genos. The Genos is great but not perfect, let people criticise it if they want, there will surely be a Genos 2 soon enough, then there will be others.