genos 1.4 update stalling not completing download

[Dromeus]

GOOD NEWS
Carry out a full FACTORY RESET , tick all the boxes and BINGO at last 1.4 works.
Do not forget to also do a full back up before you reset.

Finally, one soul managed to follow the advice I gave days ago... So this is now the second case known to me, where a factory reset cures the problem. Should work for others too!

[Alfred59]

Thanks travelling easy. I did that full reset  earlier this morning after looking it up on YouTube but it made no difference. Bugs out at step1. Thanks again. Alfred

[Alfred59]

Looks like it's just me with the problem now!

[Alfred59]

First it was Notestar and now Genos. Not having much luck with Yamaha.

[EileenL]

Hi Alfred did you do the complete reset and not the quick one.

[Alfred59]

Hi Eileen,
Yes I did the full reset but it still didn't work. It gets as far as step one and bugs out. I'll have to return it to Yamaha somehow but my dealers closed down in Exeter.

[Bud2]

In the past I have helped people to do their update by talking them through it on the phone and explained each step. As long as they follow each step as you tell them they have been 100% successful. I even did this with a friend who had a Korg and couldn't do the update to Version 2 which again worked fine.
Bill