No access anymore via USB

[Alain]

   Hello,

       I repost here (right place ?) hoping to get a solution to soolve my problem...

       hello everybody,

      I have since 2 days a serious problem to access via USB my styles on my USB stick. If I want to access (i;e) a Massa styles located on my USB stick, the USER says "no file or inappropriate name".

     I made factory reset, no success.............I have tried everythings but no gain ! all others (voices, pads, songs) are easy to reach via the user to get right to USB stick, but not the STYLES.                                   

      do you have any idea ?    I am sure that's only the genos because all others items work properly.

Greetings from France

Alain

[voodoo]

Hi Alain,

Please help us to sort out the problem:

* Are you sure the styles or on the stick?

* are you sure you are using the right search dialog? Try pressing the Styles-Button, then change to user and usb.

This way should work.

Uli

[Alain]

Hi Uli

        Sorry but it doesn't work this way...I know a bit in informatique and tried  all possibilities. What is curious very problematic : why does it work properly for others items...and no more for styles ? and into Genos I don't have access to the system to check all USB apart from the others items...(voices, pads, songs).

Alain

[Gunnar Jonny]

Some replies in the other thread since it's a double
http://www.psrtutorial.com/forum/index.php/topic,43553.0.html

Have you tried to redownload and run the v1.20 update once again just to eliminate if there is a glitch during the update you already did?
It may be worth a try, specially if you're sure your USB stick is OK, and since it worked well at Genos before you updated OS.

[Alain]

hello,

    Sure I did this...

    THe  function of the User do not work at all. Without USB inside. It only accepts for others items like voices, pads, songs

   

[Bill]

Hi Alain

Just a thought ---  if you connect the Keyboard to the computer via a printer cable and use the Yamaha MusicSoft Downloader program do the USB Stick show up and show your style files.

Bill

[voodoo]

hello,

    Sure I did this...

    THe  function of the User do not work at all. Without USB inside. It only accepts for others items like voices, pads, songs

No I am confused. That's a whole complete different thing. First you said, styles from USB stick do not work. Now you say, this is independent from USB stick. "Function of User" do not work? What is "function of user"? Can you post screen shots?

Uli

[EileenL]

Did you save your styles to the user section correctly.

[Alain]

Hi Eileen,

        Nice to get in touch with you again...

        Yes, so I did. Before it worked correctly, I mean  when I did call "User", I could see my USB3 and make all operations.

         I am sorry for bad poor english.

Alain

[Gunnar Jonny]

.....  when I did call "User", I could see my USB3 and make all operations.

You have probably tried it, but is the same if you use only the one USB stick and no others at same time, and what ever USB port you put it in?

[Alain]

hi Jonny

      I always use the same port on the desk of the genos. But, even with no USB used, the USER gives me the same answer. I need to call Yamaha support team...

Alain

[Gunnar Jonny]

Just a thought ...
Did you download the first update, v1.10 too? (It's not online after v1.20 been released)
Maybe 'downgrade' to see if same situation, and then update again?
As far as I'm aware of, there is not any such reports as you describe from other users after update the OS.
Contact Yamaha Support is a good idea, you'll never know, maybe they have seen this reported before.
Good luck getting your Genos back in shape.

[Alain]

Hi,

       Ya...I downloaded to version 1.10, no result. I re-uploaded to 1.20, no result.  I explained the situation to Yamaha Europe, and I wait for an answer. Tomorrow will be sorted...I hope so, because this way, I only have the presets styles which are not always the way I need for my music which is more Vangelis, Kitaro and so on..

Greetings

[Alain]

     Yep.........................

      Yamaha Europe called this morning very soon, and gave me the instructions to resolve the problem.

      Simple : go to menu2, select Utility, select Storage, Select USER and simply format.Problerm solved !!!

[Gunnar Jonny]

Tnx for the info, happy you got it sorted out.

I'll try to remember these steps if ever come in similiar situation.
It aslo reminds me about do backups more regulary, just in case.......