PSR Tutorial Forum

Features, Options, Techniques of Yamaha Keyboards => Expansion Pack - Global Questions => Topic started by: Dusan on Nov 17, 2020, 12:38 PM

Title: Yamaha Music soft
Post by: Dusan on Nov 17, 2020, 12:38 PM
Hi to all

Three days ago I ordered something from Music soft and Yamaha responded to my mail with information about my order. I ordered some free packs but I can't save them on my computer.
How can I dowenload what I ordered?

Thank you


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Title: Re: Yamaha Music soft
Post by: overover on Nov 17, 2020, 12:57 PM
Hi Dusan,

when you are logged in to the Yamaha shop page, on the top right, right of "WELCOME, <YOUR USERNAME>!", click on the small down arrow and select "My Account" in the menu that appears.

On the "My Account" page click "My Library". Your ordered packs will be displayed there. To download, click on the link to the right of the pack name.


P.S.
If you go to "My Library" immediately after placing an order, "Status" does not yet show "Available". Then just wait a few more minutes and refresh the browser display, e.g. by pressing [F5]. Then the (new) download links should be displayed.


Best regards,
Chris
Title: Re: Yamaha Music soft
Post by: Dusan on Nov 18, 2020, 02:48 AM
Thank you Chris,

I ma totaly forget to that option to dowenload ordered files.
I thing my year's is the question...

Thank you again
Title: Re: Yamaha Music soft
Post by: Luis Carlos GM on Nov 25, 2020, 08:26 AM
Yes, go to my account when you're loged in, then go to my library.
OK, I also downloaded some free packs from the music soft and it appears that the other PSR models like the A3000 doesn't appear on the pack, only the S and SX series. I know they're still reworking the site, or maybe I didn't changed the instrument compatibility? Tryed to open the pack with the related PSR-S model but no compatibility.