Tyros 5 not allowing folders to be deleted

[trecker1247]

I have been using my T5 for a few years now so have done this many times.

Today i am trying to create a new STYLE GENRES Folder for storing specific genres for use at a later date.

I have created a folder on my Windows computer and transfered STYLES into it and then on into USB1

I decided to do it a slightly different way and went to delete both from the keyboard and then via the computer a i thought that might be the problem but neither way will let me delete the folders.

I then created the Folder on the T5 - went back to computer to transfer files over - same thing - unable to delete folders either way.

Am i missing the point somewhere or should i be doing this in a completely different way.

When i first put a collection of STYLES into the T5 via USB from the computer  it all worked fine so i am not trying to do anything that i haven't done before.

[Fred Smith]

You should be able to delete the folders either way.

What happens when you try to delete one? What process are you following? What message do you get?

Cheers,
Fred

[trecker1247]

Hi Fred,
Thanks for the prompt reply.
On the T5 is the following
Press delete - goes to checking for a while then goes to Disk Error - Press OK and then goes to blank screen at which point i have to turn the keyboard off in order to get back to the screen before deleting.
On the computer - it will just not delet the folder. Contents yes but not the folders.
Weird!!! or what.

[Fred Smith]

Hi Fred,
Thanks for the prompt reply.
On the T5 is the following
Press delete - goes to checking for a while then goes to Disk Error - Press OK and then goes to blank screen at which point i have to turn the keyboard off in order to get back to the screen before deleting.
On the computer - it will just not delet the folder. Contents yes but not the folders.
Weird!!! or what.

Sounds like you have a faulty USB stick. I'd get a new one, format it on the keyboard, and copy everything you can from the old to the new.

Cheers,
Fred

[trecker1247]

Thanks Fred. I'll check that out.

[EileenL]

When deleting Folders on the keyboard you press Delete first and then highlight the folder and OK it.