downloading expansion packs

[anon125]

From the yamaha site, my library i tried to download some.
using the chromebook did not go well.
tried our trusty windows 7.
downloaded, well sort of.
they never got out of the part thing into the zip.
even the next day, nothing had changed.
never had problems downloading zips from anywhere else.
any ideas?
thanks

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[EileenL]

What do you mean by The Part thing into the Zip.  In your library you will See something like
Latin Pack[]Latin Pack. Click on the little Square and download.

[anon125]

see attached picture of my download area of the computer
thanks

[Joe H]

The download did not complete.  If you can continue then it will complete. Otherwise just try the download again.

Joe H

[anon125]

tried several times.
also i just downloaded a zip from another site and it worked fine.
thanks